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Privacy Policy

Privacy Policy – CoachToManage

Last Updated:  April 15th, 2021

Introduction

CoachtoManage LP respect your privacy and are committed to protecting your Personal Data. This Privacy Policy applies to how we collect, process, and store your Personal Data through our online services, dianegombart.com and coachtomanage.com, or when you otherwise interact with us. This Privacy Policy describes the types of Personal Data we obtain, how we use the Personal Data, and with whom we share it. We also describe your rights, how the law protects you, and how you can contact us about our privacy practices.

1. Purpose Of This Privacy Policy

This Privacy Policy aims to give you information on how CoachToManage LP collects and processes your Personal Data.

It is important that you read this Privacy Policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing Personal Data about you so that you are fully aware of how and why we are using your Personal Data.

This Privacy Policy is supplemented by other privacy policies or notices and is not intended to override them.

In this Policy, “Diane Gombart”, “we”, “us”, and “our” collectively refers to CoachToManage LP.

 In this Privacy Policy, “Personal Data” means any information relating to you as an identified or identifiable natural person (“Data Subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an online identifier or to one or more factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity.

For the avoidance of doubt, Personal Data does not include data from which you cannot be identified (which is referred to simply as data, non-Personal Data, anonymous data, or de-identified data).

In this Privacy Policy, “processing” means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

For the purposes of the General Data Protection Regulation (“GDPR”) CoachToManage LP is the data controller and responsible for the Personal Data that we collect or that you provide to us.

 If you have any questions or comments about this Privacy Policy or any issue relating to how we collect, use, or disclose Personal Data, or if you would like us to update information we have about you, or more general queries you can contact us at: info@coachtomanage.com

You can also contact us in writing at:

  • CoachToManage LP

  • 101 Rose Street South Lane,

  • Edinburgh,

  • Scotland, EH2 3JG

  • United Kingdom

2. The Data We Collect About You And How We Use It

The Personal Data communicated by the User to CoachToManage LP is subject to computer processing and is stored and used by CoachToManage LP for the following purposes:

  • Register and manage training orders and provide you with the corresponding services;
  • Communicate with Users in order to respond to their requests and requests;
  • Manage any complaints and disputes;
  • Send the User, after obtaining his express prior agreement, newsletters, information messages and promotional offers.
  • Furthermore, when the User visits the Site, browsing data may be collected and processed by CoachToManage LP or by any service provider of its choice for statistical purposes, in order to improve the use of the Site, and in particular to measure the number of pages viewed, the number of visits and the User’s journey on the website.

3. How Your Personal Data Is Collected

Information That You Provide to Us

Personal Data that you provide directly to us should be apparent from the context in which you provide it, for example: when you want to contact us for our services, we must collect your name, email address and telephone number.

Information That We Collect Automatically

We use Personal Data that we collect automatically through cookies and action tags. We also use the information to help diagnose technical and service problems, administer the Site, and identify visitors to the Site.

Cookies: We use cookies on our website to collect data about your visit (like usage data, and other information automatically collected from your browser or mobile device; this information may include your IP address; browser type and version; preferred language; geographic location using IP address or the GPS, wireless, or Bluetooth technology on your device; operating system and device).

To learn more about the cookies that we use on our online services, as well as to control your cookie settings, please read our Cookie Policy.

Your browser settings may allow you to transmit a “Do Not Track” signal to websites and online services you visit. Like many other websites and online services, we do not currently process or respond to “Do Not Track” signals from your browser or to other mechanisms that enable choice. If we do so in the future, we will describe how we do so in this Privacy Policy.

5. INFORMATION WE SHARE; DATA TRANSFERS

We do not sell or otherwise disclose Personal Data that you provide to us or that we collect on our websites www.dianegombart.com and www.coachtomanage.com

6. Security Measures

We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We have taken precautions to ensure the security of your data. The Personal Data you have entered on HTML pages (contact forms) and that is stored by us..

7. Protection of minors

CoachToManage LP does not knowingly collect or solicit Personal Data from anyone under the age of 18. If you are under 18, please do not attempt to register for our services or send any Personal Data about yourself to us.

8. Data Retention

CoachToManage LP will only keep the User’s Personal Data for a limited period, determined according to the nature of the data in question, and the processing concerned.

On this basis, the User’s Personal Data will be kept for the following periods:

Identification data: 36 months from the last connection;
Order Data: 36 months from date of order;
Bank data: 13 months maximum from their provision;
Prospect data: 12 months from the last activity on the site.
Once these periods have been reached, some of the Personal Data in question may be subject to an archiving procedure for the purposes of accounting management and management of disputes or requisitions, for a period not exceeding the legal requirements in these materials.

9. Your Rights and Choices

Right to Information and access

You have a right to be informed about the processing of your Personal Data. While this Privacy Policy intends to provide you with this information, you can contact us using the details contained in this Privacy Policy to request any further information to access your Personal Data.

Right to rectification

You have the right to have any inaccurate Personal Data about you rectified and to have any incomplete Personal Data about you completed.

The accuracy of your information is important to us. If you do not want us to use your Personal Data in the manner set out in this Privacy Policy, or need to advise us of any changes to your Personal Data, or would like any more information about the way in which we collect and use your Personal Data, please contact us using the details found below.

 Right to erasure (right to be ‘forgotten’) 

You have the general right to request the erasure of your Personal Data in the following circumstances:

  • the Personal Data  is no longer necessary for the purpose for which it was collected;
  • you withdraw your consent to processing and no other legal justification for processing applies;
  • We unlawfully processed your Personal Data; and
  • erasure is required to comply with a legal obligation that applies to us.

 We will proceed to comply with an erasure request under (1) month to answer following the request reception.

Right to restrict processing

You have a right to request to restrict processing of your Personal Data, such as where:

  • you contest the accuracy of the Personal Data;
  • if you believe processing is unlawful, you may request, instead of requesting erasure, that we restrict the use of unlawfully processed Personal Data;

Right to data portability

 Where the legal basis for our processing is your consent, or the processing is necessary for the performance of a contract to which you are party of, or in order to take steps at your request prior to entering into a contract, you have a right to receive the Personal Data you provided to us in a structured, commonly used and machine-readable format.

Right to request access

You also have a right to access information we hold about you. We will endeavour to provide you with details of your Personal Data that we hold or process and to provide this data in a machine-readable form. You can exercise this right at any time by contacting us using the details found below.

Right to withdraw consent

Where the legal basis for processing your Personal Data is your consent, you have the right to withdraw that consent at any time by contacting us using the details found below. You can exercise any of the above rights free of charge by contacting us at info@coachtomanage.com

Most of the above rights are subject to limitations and exceptions. We will provide reasons if we are unable to comply with any request for the exercise of your rights.

10. Updates on our online Privacy Policy

We keep our Privacy Policy under regular review and we will update it to reflect any changes.

Changes to this privacy notice may become necessary as we develop our online services, in order to implement new legal requirements or new technologies and in order to improve the services we provide. If we change our Privacy Policy in the future, we will post the revised version on our website www.dianegombart.com and www.coachtomanage.com together with the version number and date of change. You should check this Privacy Policy from time to time when you visit our website.